Privacy Policy

Last updated: July 17, 2026

This Privacy Policy explains what information Choptick ("we") collects, how we use it, and the choices you have. By using Choptick (the "Service"), you agree to this Policy.

We built Choptick to hold sensitive trading records, so the short version is simple: your data is yours, we don't sell it, and every account's data is isolated from every other account's.

1. Information we collect

Account information — the username, email address, and password you provide when you register. Passwords are stored only as a salted hash; we never store your plaintext password.
Your trading content — the trades, entries and exits, prop-firm accounts, expenses, notes, and reflections you enter manually or sync from a connected platform. This may include instrument, size, prices, timestamps, and profit and loss.
Connection data — connection tokens you generate for the browser extension or add-on, and the raw fill records those tools send us so we can reconstruct your trades.
Basic technical data — standard information your browser sends (such as IP address and request logs) used to operate and secure the Service.
Payment information — if you subscribe to a paid plan, payment is handled by a third-party processor. We do not receive or store your full card details; we receive only a record that a payment succeeded and your plan status.

2. How we use your information

To provide the Service — store your journal, reconstruct trades from fills, compute analytics, and track prop-firm rules.
To authenticate you and keep your account secure.
To operate, maintain, back up, and improve the Service.
To communicate with you about your account, security, or important changes.
To process subscriptions and comply with legal obligations.

3. How your data is protected

Passwords are hashed with bcrypt. Authenticated requests use signed tokens, and every database query is scoped to your account so one user cannot access another's data. The Service runs over encrypted HTTPS on infrastructure with an encrypted data volume, and we keep periodic backups to prevent data loss. No system is perfectly secure, but we take reasonable measures appropriate to the sensitivity of trading records.

4. Service providers

We rely on a small number of third parties to run Choptick — for example, cloud hosting, and (for paid plans) a payment processor and an email-delivery provider. These providers process data only to perform services for us and are not permitted to use it for their own purposes. We do not sell your personal information or your trading content to anyone.

5. Third-party platforms you connect

If you connect a platform such as TradingView or NinjaTrader, data flows from that platform into Choptick through a tool you install. Those platforms have their own privacy practices, which we do not control. You can revoke a connection token at any time from the Connections page, which stops further syncing.

6. Your choices and rights

Access & export — you can view your data in the app and export your trades.
Correction — you can edit or delete individual records at any time.
Deletion — you can delete your account, which removes your personal information and trading content from the live Service. Residual copies may persist in encrypted backups for a limited period before rotating out.

To make a request, contact us at the address below.

7. Data retention

We keep your information for as long as your account is active or as needed to provide the Service. After account deletion, backups containing your data are purged on our regular rotation schedule. We may retain limited records where required for legal, tax, or security purposes.

8. Cookies and local storage

Choptick uses your browser's local storage to keep you signed in (an authentication token) and to remember your theme preference. We do not use third-party advertising or cross-site tracking cookies.

9. Children

Choptick is not directed to anyone under 18, and we do not knowingly collect information from children. If you believe a child has provided us information, contact us and we will delete it.

10. Changes to this Policy

We may update this Policy from time to time. Material changes will be reflected in the "Last updated" date and, where appropriate, communicated to you. Your continued use of the Service after an update constitutes acceptance of the revised Policy.

11. Contact

Questions or privacy requests? Contact us at support@choptick.app.